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“I own the store, but I also do the installs. “I have had zero negative feedback on the carpet,” he said. In fact, Knieriem’s session enabled him to converse with the instructor one-on-one and the two ended up exchanging techniques. Mohawk’s free training classes, however, seek to clear up any confusion. These differences from traditional carpet have, admittedly, made a few retailers uneasy. It’s not often that an installer is pushed so far out of their comfort zone - Air.o doesn’t require tack strip, a power stretcher or seaming iron. If there’s a class in your area, attend it.” “I think a lot of people might be a little bit skeptical because it is new, but I think once you give it a shot, it’s well worth it. “As an owner of a store, I can’t sell a product that isn’t going to hold up well,” shared Knieriem. Since Air.o first arrived in his store six months ago, he has helped complete nearly 50 jobs. Over time, these chemicals dilute, yet the padding, adhesives and backing - mainly those composed of latex - can trigger other reactions, which Knieriem believes happened to his client.Ĭlipp experienced relief as soon as Mohawk’s soft flooring was placed in her living room, dining room and bedroom, providing Knieriem with a good reason to stand by the product. Some carpets release volatile organic compounds (VOCs), air pollutants that can cause eye, skin and throat irritation. Knieriem, who’s been in the industry for more than 25 years, had only experienced a similar instance once before. “So, I told her we’re going to rip it out and try Air.o because it’s 100 percent hypoallergenic.”
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She took our advice but kept coming back every couple of days,” recalled Knieriem. “We talked to her and said listen, there is a new carpet smell - which most people like, like a new car smell - but we told her to open her windows, turn on her air and fans. Worried, Clipp reached out to store owner Mike Knieriem and explained her situation. Over the next few days, Clipp barely slept - she had problems breathing and couldn’t shake a constant feeling of nausea. in search of a new carpet, but her chosen replacement started causing trouble the moment it entered her home. Two months ago, Barbara Clipp walked through the doors of Finesse Flooring in Green Lane, Pa.